Service Packs are software updates from Microsoft (some other companies use the term, as well) which may contain updates making the software more reliable, more compatible and more secure. Service Packs can only be installed if there's a previous version of the same product on a computer.
By default, SoftMaker Office 2021 for Windows keeps itself up-to-date by automatically downloading service packs from our servers. If you have not installed the automatic update tool or simply want to know if your version of SoftMaker Office is current, you can also check for updates manually. In Internet Explorer, click Tools, and then click Internet Options. On the Security tab, click the Trusted Sites icon. Click Sites and then add these website addresses one at a time to the list: You can only add one address at a time and you must click Add after each one.
Microsoft issues service packs for its operating system and for its Office Suites.
This is the list of the most current service packs:
| For Windows XP | Service Pack 3 |
| For Windows Vista | Service Pack 2 |
| For Windows 7 | Service Pack 1 |
| For Office 2003 | Service Pack 3 |
| For Office 2007 | Service Pack 3 |
| For Office 2010 | Service Pack 2 |
| For Office 2013 | Service Pack 1 |
How can you tell which Service Pack you have? Here's how to check:
In Windows XP, Windows Vista and Windows 7
1) From the Start Menu, RIGHT-click on (My) Computer. (It's only called 'My' in Windows XP.)
2) Left-click on PROPERTIES.
3) At the top of the System Properties window, you will find both the version of Windows you are operating and which Service Pack is installed, if any. Here's an example from Windows 7 (notice it has Service Pack 1 installed) and another example from Windows XP (SP3).
In Microsoft Office 2003:
1) Open Word.
2) Click on the HELP menu.
3) Click on About Microsoft Office Word. The edition and the service packs installed, if any, will be listed at the top of the window which appears.
In Microsoft Office 2007:
1) Open Word.
2) Click on the Windows Logo drop-down menu in the upper left-hand corner of Word.
3) Click on Word Options.
4) In the left column, click on RESOURCES.
5) On the right-hand side of the window, find ABOUT Microsoft Office Word. The version and any service packs will be listed directly underneath.
In Microsoft Office 2010:
1) Open Word or any other Office Program.
2) On the FILE menu, choose HELP.
3) Under 'About Microsoft Word.' Click on 'Additional Version and Copyright Information.'
4) You'll find the Office 2010 Version and Service Pack information at the top of the new window which appears.
In Microsoft Office 2013:
1) Open Word or any other Office Program.
2) On the FILE menu, choose ACCOUNT.
3) Under 'Product Information,'click on 'ABOUT WORD' (Or whichever Office Product you opened.).
4) You'll find the Office 2013 Version at the top of the new window which appears. You have service pack 1 if the version is higher than 15.0.4569.1506.
-->Originally published: October 29, 2018
Updated: July 17, 2020
Please go here to search for your product's lifecycle.
The following list represents products retiring or reaching the end of support in 2020. Upon retirement or end of support, there will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. Go here to learn about Fixed and Modern Lifecycle policies and service packs.
For a comprehensive list of Microsoft products and their lifecycle policy timelines, including migration options, please search the Microsoft Lifecycle Product Database.
If you have any questions regarding support for a product, please contact your Microsoft Account Representative. If you need technical support, visit the Microsoft Support website.
Products governed by the Modern Policy
The following products, governed by the Modern Policy, will retire in 2020.
Office Service Pack For Macbook Pro
| Products (Modern Policy) | Retirement |
|---|---|
| System Center, version 1807 (all editions) | January 24, 2020 |
| Azure Container Service Windows Analytics | January 31, 2020 |
| Visio Services in SharePoint Online | September 30, 2020 |
| Windows 10, version 1709 (Enterprise, Education, IoT Enterprise) | October 13, 2020 |
| Windows 10, version 1803 (Enterprise, Education, IoT Enterprise) Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core) Windows Server version 1809 (Datacenter Core, Standard Core) | November 10, 2020 |
| Configuration Manager (current branch), version 1810 | December 1, 2020 |
| Windows 10, version 1903 (Enterprise, Home, Pro, Pro Education, Pro for Workstations, IoT Enterprise) Windows Server, version 1903 (Datacenter, Standard) | December 8, 2020 |
| InMage/ASR Scout | December 31, 2020 |
Products governed by the Fixed Policy
The following products, governed by the Fixed Policy, will end support in 2020.
In Microsoft Office 2003:
1) Open Word.
2) Click on the HELP menu.
3) Click on About Microsoft Office Word. The edition and the service packs installed, if any, will be listed at the top of the window which appears.
In Microsoft Office 2007:
1) Open Word.
2) Click on the Windows Logo drop-down menu in the upper left-hand corner of Word.
3) Click on Word Options.
4) In the left column, click on RESOURCES.
5) On the right-hand side of the window, find ABOUT Microsoft Office Word. The version and any service packs will be listed directly underneath.
In Microsoft Office 2010:
1) Open Word or any other Office Program.
2) On the FILE menu, choose HELP.
3) Under 'About Microsoft Word.' Click on 'Additional Version and Copyright Information.'
4) You'll find the Office 2010 Version and Service Pack information at the top of the new window which appears.
In Microsoft Office 2013:
1) Open Word or any other Office Program.
2) On the FILE menu, choose ACCOUNT.
3) Under 'Product Information,'click on 'ABOUT WORD' (Or whichever Office Product you opened.).
4) You'll find the Office 2013 Version at the top of the new window which appears. You have service pack 1 if the version is higher than 15.0.4569.1506.
-->Originally published: October 29, 2018
Updated: July 17, 2020
Please go here to search for your product's lifecycle.
The following list represents products retiring or reaching the end of support in 2020. Upon retirement or end of support, there will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. Go here to learn about Fixed and Modern Lifecycle policies and service packs.
For a comprehensive list of Microsoft products and their lifecycle policy timelines, including migration options, please search the Microsoft Lifecycle Product Database.
If you have any questions regarding support for a product, please contact your Microsoft Account Representative. If you need technical support, visit the Microsoft Support website.
Products governed by the Modern Policy
The following products, governed by the Modern Policy, will retire in 2020.
Office Service Pack For Macbook Pro
| Products (Modern Policy) | Retirement |
|---|---|
| System Center, version 1807 (all editions) | January 24, 2020 |
| Azure Container Service Windows Analytics | January 31, 2020 |
| Visio Services in SharePoint Online | September 30, 2020 |
| Windows 10, version 1709 (Enterprise, Education, IoT Enterprise) | October 13, 2020 |
| Windows 10, version 1803 (Enterprise, Education, IoT Enterprise) Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core) Windows Server version 1809 (Datacenter Core, Standard Core) | November 10, 2020 |
| Configuration Manager (current branch), version 1810 | December 1, 2020 |
| Windows 10, version 1903 (Enterprise, Home, Pro, Pro Education, Pro for Workstations, IoT Enterprise) Windows Server, version 1903 (Datacenter, Standard) | December 8, 2020 |
| InMage/ASR Scout | December 31, 2020 |
Products governed by the Fixed Policy
The following products, governed by the Fixed Policy, will end support in 2020.
| Product (Fixed Policy) | End of Support |
|---|---|
| Dynamics NAV 2009 R2 Expression Blend 3 Expression Design 3 Expression Encoder 3 Expression Studio 3 Expression Web 3 Hyper-V Server 2008 Hyper-V Server 2008 R2 Windows 7 Windows Embedded Handheld 6.5 Windows Server 2008 R2 Windows Server 2008 Windows Server Update Services 3.0 Windows Storage Server 2008 (all editions) | January 14, 2020 |
| Internet Explorer 10 | January 31, 2020 |
| Forefront Unified Access Gateway 2010 Forefront Threat Management Gateway 2010 (all editions) Microsoft HPC Pack 2008 (all editions) Windows Identity Foundation | April 14, 2020 |
| Wunderlist | May 6, 2020 |
| Expression Encoder 4 Expression Studio 4 Expression Web 4 Expression Studio Ultimate 4 Microsoft Application Virtualization 4.6 for Terminal Services Microsoft Application Virtualization 4.6 for Windows Desktops Microsoft Application Virtualization 4.6 for Remote Desktop Services Microsoft Application Virtualization 4.6 Sequencer Microsoft Application Virtualization Hosting 4.6 for Windows Desktops Visual Studio Team Foundation Server 2010 Visual Studio 2010 (all editions) Visual Basic 2010 Express Visual C# 2010 Express Visual C++ 2010 Express Visual Web Developer 2010 Express Windows MultiPoint Server 2010 (all editions) | July 14, 2020 |
| Internet Information Services Smooth Streaming Client 1.0 Microsoft Report Viewer Redistributable 2010 System Center Service Manager 2010 Windows Communication Foundation RIA Services | September 8, 2020 |
| Access 2010 Dynamics GP 2010 Excel 2010 Excel Mobile 2010 Exchange Server 2010 (all editions) FAST Search Server 2010 (all editions) Groove Server 2010 Office 2010 (all editions) OneNote 2010 PowerPoint 2010 Project 2010 Publisher 2010 Search Server 2010 System Center Data Protection Manager 2010 System Center Essentials 2010 Visio 2010 (all editions) Word 2010 Windows Embedded Standard 7 Office 2016 for Mac (all editions) Excel 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac Word 2016 for Mac | October 13, 2020 |
Service Packs
The following service packs apply to Fixed Policy products, and will end support in 2020.
| Service Pack | End of Support |
|---|---|
| Dynamics 365 Business Central on-premises | April 14, 2020 |
| Microsoft Identity Manager 2016 Service Pack 1 | November 4, 2020 |
Products moving to Extended Support
The following products will be moving from Mainstream to Extended Support in 2020. Extended Support includes security updates at no cost, and paid non-security updates and support. Additionally, Microsoft will not accept requests for design changes or new features during the Extended Support phase.
| Product | End of Mainstream Support |
|---|---|
| Dynamics C5 2015 Dynamics CRM 2015 Dynamics SL 2015 Dynamics NAV 2015 | January 14, 2020 |
| Cloud Platform System Cloud Platform System Standard Dynamics GP 2015 Dynamics GP 2015 R2 Microsoft User Experience Virtualization 2.1 Service Pack 1 | April 14, 2020 |
| Azure StorSimple 8000 Series Microsoft Azure StorSimple 1200 Series StorSimple Data Manager | July 1, 2020 |
| Access 2016 Excel 2016 Exchange Server 2016 (Enterprise, Standard) Office Home and Business 2016 Office Home and Student 2016 Office Professional 2016 Office Professional Plus 2016 Office Standard 2016 Project Professional 2016 Project Standard 2016 Microsoft Publisher 2016 Outlook 2016 PowerPoint 2016 Skype for Business 2016 Skype for Business Server 2015 Visio Professional 2016 Visio Standard 2016 Visual Studio 2015 (all editions) Visual Studio Team Foundation Server 2015 (all editions) Windows 10 Enterprise 2015 LTSB Windows 10 IoT Enterprise 2015 LTSB Windows Defender Exploit Guard Word 2016 | October 13, 2020 |
Change Log
September 2019 editsADDED: Windows Analytics, Windows Storage Server 2008 (all editions), Internet Explorer 10, StorSimple Data Manager, Visio Services in SharePoint Online
ADDED: Windows 10, version 1903 (Enterprise, Home, Pro, Pro for Workstations, IoT Enterprise) and Windows Server, version 1903 (Datacenter, Standard, IoT Enterprise)
EDITED: Exchange Server 2010 (all editions) support extended from January 14, 2020 to October 13, 2020
January 2020 edits
ADDED: Exchange Server 2010, Microsoft Application Virtualization 4.6 for Remote Desktop Services, Expression Studio 4, Windows 10 Pro Education,
EDITED: Visual Basic 2010 Express, Visual Basic C# 2010 Express, Visual Basic C++ 2010 Express, Visual Web Developer 2010 Express, Expression Encoder 4, Expression Web 4 date updated to July 14, 2020
EDITED: OneNote 2016 Mainstream Support extended from October 13, 2020 to October 10, 2023
EDITED: specific editions removed, 'all editions' added to parent listing
February 2020 edits
ADDED: Dynamics 365 Business Central on-premises, Microsoft Identity Manager 2016 Service Pack 1
April 2020 edits
EDITED: Windows 10, version 1709 (Enterprise, Education, IoT Enterprise) extended to October 13, 2020
EDITED: Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core), Windows Server version 1809 (Datacenter Core, Standard Core) extended to November 10, 2020
REMOVED: PerformancePoint Services in SharePoint Server 2010, Project Server 2010, SharePoint Server 2010 (support extended from October 13, 2020 to April 13, 2021)
June 2020 edits
REMOVED: Windows Defender Antivirus for Windows 10
Office Service Pack For Mac Computers
July 2020 edits
ADDED: Expression Studio Ultimate 4
EDITED: Visual Basic 2010 Express, Visual C# 2010 Express, and Visual C++ 2010 Express corrections
Office Service Pack For Mac Download
